Henderson Setterfield is the residential sales, lettings and estate management trading style of Bradstowe Limited and has over 100 years of property experience becoming a well known and well respected company carrying out services within the property industry. As time has evolved, so has Henderson Setterfield.
Henderson Setterfield was created when Cockett Henderson of Broadstairs and KS Lettings of Birchington merged together in 2020 to create a strong, knowledgeable property company in the Thanet area.
Our friendly team of professionals has an abundance of experience within the property industry and delivers a wide range of services that can be tailored to your individual requirements.
Clients can rest easy in the knowledge that our business is regulated under the Royal Institution of Chartered Surveyors Code of Practice (RICS) and, as such, we work to professional business principles and practices.
Terms & Conditions
Payments can be made by debit cards, bank transfer or cheque. Payments for deposits and rent for Assured Shorthold Tenancies can be made using a debit card only.
Residential Estate Management is undertaken by Henderson Setterfield from its office in Birchington.
We have a bespoke Estate Management Software System. This provides for clearer reporting and Service Charge administration and Ground Rent collection. It also allows for more accurate budgeting to be undertaken and greater transparency for the Client.
Joe Pollard is the Head of the Residential Estates Management Department, and he is ably assisted by Karen Mulgrew and Nick Purt, all of whom have responsibilities for individual blocks.
Gemma Shaw ably assists and undertakes the provision of insurance for each of the blocks, including, where appropriate, Directors and Officers Insurance.
You should be aware of the appropriate point of contact for your Residential Estate Manager.
If telephoning, the appropriate number is 01843 861964, Option 3.
The Henderson Setterfield Lettings Department is headed up by Rachel Parkin, who is the Office Manager and Head of Lettings. The Department is based in our Broadstairs office.
We have a bespoke Lettings Management Software System. This allows us to maintain the properties, collect rents, pay contractors and account to Landlords in a timely manner. Again, it allows for greater transparency for the Client.
Rachel is ably assisted by Mandy Dockerty, who is the Lettings Administrator, responsible for tenancy agreements and ensuring full compliance with the relevant Legislation with regard to Landlord’s Gas Safety Certificates, EICRs etc.
Michael Vernile is a Lettings Property Manager and is directly responsible for inspections, repairs and undertaking the ingoing and checkout inspections.
Tamara Jackson is our Lettings and Sales Assistant and is responsible for undertaking viewings and dealing with initial enquiries.
If telephoning, the appropriate number is 01843 861964, Option 2.
The Henderson Setterfield Sales Department is based in our Broadstairs office and headed up by Johnnie Pattullo, who is the Sales Manager. He is ably supported by Tamara Jackson.
Johnnie is responsible for undertaking all the marketing appraisals, placing the property on the market, undertaking viewings and negotiating sales through to completion.
If telephoning, the appropriate number is 01843 861964, Option 1.
Samuel Udeh is our in-house Company Accountant and head of the Accounts Department. Among other duties, he is responsible for ensuring all Client Accounts are properly managed and reconciled on a regular basis to ensure full compliance with the RICS Client Money Handling Procedures.
Tatjana Konce is our dedicated Estates Accounts Administrator, liaising with the Estates Management Team to ensure all Estates income is allocated correctly and all invoices are paid promptly, as well as assisting in the Estate Managers in the implementation of Service Charges and Budgets.
Judy Yuken is our Dedicated Lettings Accounts Administrator, liaising with the Lettings Management Team to ensure all Estates income is allocated correctly and all invoices are paid promptly, as well as preparing Landlords’ statements.
The appropriate contact telephone number for Accounts is 01843 861964, Option 4.
Our associated company, Bradstowe Chartered Surveyors, undertakes Survey and Valuation work, as well as Lease Extensions, Party Wall matters and Project Management.
Jeremy Parkin is the owner and Director of Bradstowe Limited, which is the holding company for Henderson Setterfield and Bradstowe Chartered Surveyors. Jeremy qualified as a Chartered Surveyor in 1996.
Jeremy is ably assisted by Zach Tugwell, who has successfully completed his University Degree and is undertaking his Final Assessment in order to fully qualify as a Chartered Surveyor. Zach undertakes Project Management and Party Wall services primarily, as well as Estate Management with regard to roads, street furniture, lighting etc., of private residential estates.
Jeremy and Zach are capably supported by Gail Wetherell, who provides all secretarial and administration services for Bradstowe Chartered Surveyors. Gail has extensive experience and is very able to ascertain client requirements and provide appropriate fee quotes. The direct contact number is 01843 603325.
If you have any property related requirements, we can assist in every aspect. If you wish to extend your lease, please contact Bradstowe Chartered Surveyors or your Residential Estate Manager in the first instance.
If you are a Leasehold flat owner, and have a property to let, again, please contact either your dedicated Property Manager or our Lettings Department.
If you are a Leaseholder and have a property to sell, again, please contact either your dedicated Residential Estate Manager or our Sales Team.
If you require further advice regarding lease extensions, building safety or any other property related matter, please contact your dedicated Residential Estate Manager, or Bradstowe Chartered Surveyors - 01843 861964, Option 5.
We are pleased to announce that we have recently transferred over to the Rightmove Property website to ensure the greatest exposure of properties we have available for sale, as well as letting.
We are also upgrading our two websites:
hendersonsetterfield.com
bradstowe.com/
Contacts
Estate Management
Joe Pollard - Head of Estate Management – joepollard@hendersonsetterfield.com
Karen Mulgrew - Property Manager – karenmulgrew@hendersonsetterfield.com
Nick Purt - Property Manager – nick.purt@hendersonsetterfield.com
Gemma Shaw - Residential Block Insurance – gemmashaw@hendersonsetterfield.com
Accounts
Samuel Udeh – Head of Accounts - samuel.udeh@hendersonsetterfield.com
Tatjana Konce – Estates Accounts Administrator – tatjana.konce@hendersonsetterfield.com
Judy Yuken – Lettings Accounts Administrator – judyyuken@hendersonsetterfield.com
Lettings
Rachel Parkin – Office Manager & Head of Lettings – rachelparkin@hendersonsetterfield.com
Mandy Dockerty – Letting Administrator – mandy.dockerty@hendersonsetterfield.com
Helen Edwards – Property Manager – helenedwards@hendersonsetterfield.com
Michael Vernile – Property Manager – michael.vernile@hendersonsetterfield.com
Tamara Jackson – Lettings & Sales Assistant – tamara.jackson@hendersonsetterfield.com
Sales
Johnnie Pattullo – Residential Sales – johnniepattullo@hendersonsetterfield.com
Tamara Jackson – Lettings & Sales Assistant – tamara.jackson@hendersonsetterfield.com
Surveys
Jeremy Parkin – Director of Bradstowe Limited and Chartered Surveyor – jeremy@bradstowe.com
Zach Tugwell – Assistant Surveyor – zach.tugwell@bradstowe.com
Gail Wetherell – Secretary and Administrator – gail@bradstowe.com
